Last updated: 24 October 2025

Disclaimer: This draft Terms of Service is provided for general informational purposes only. It is not legal advice, and you should consult a qualified attorney before publishing any legal document on your website.

1. Acceptance of the Terms

By accessing or using the VyntraAI website or any services offered through VyntraAI (collectively, the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not access or use the Service. These Terms apply to all visitors, users and others who access or use the Service.

2. About VyntraAI and the Service

VyntraAI offers an AI‑powered virtual receptionist to help small businesses handle incoming communications. The Service is designed to answer calls, qualify leads and book appointments 24/7, integrate with your existing calendar, and provide call summaries and transcripts to your team. The Service may also be configured to respond to web chat and text messages.

Key features of the Service include:

• 24/7 call answering and lead qualification. The AI receptionist answers inbound calls day or night with a friendly voice and can ask screening questions to identify serious prospects.
• Appointment booking. The Service integrates with calendars (e.g., Calendly or Google Calendar) to schedule appointments and send confirmations.
• Call summaries and transcripts. After each call, the Service can send a summary and transcript to your teamprolificaiemployees.com.
• Multi‑channel support. Depending on your plan, the Service may also handle website chats and text messages so you can engage customers across channels.

VyntraAI may enhance or modify the Service from time to time. Features referenced here are examples; not every feature described is available to every user or under every plan.

3. Eligibility

You represent and warrant that you have reached the age of majority in your jurisdiction and have the legal authority to enter into these Terms on behalf of yourself or the entity you represent. If you are using the Service on behalf of an organization or other entity, you represent that you have authority to bind that entity to these Terms.

4. Account Registration and Security

To use certain features of the Service, you may be required to create an account. You agree to provide accurate, current and complete information during the registration process and to update that information as necessary. You are responsible for safeguarding your account credentials and for all activity on your account. You must promptly notify us of any unauthorized use of your account.

5. Subscription Plans and Payments

Some features of the Service are offered on a subscription basis. By signing up for a paid plan, you agree to pay the applicable fees and any taxes. Fees are billed on a monthly or annual basis, depending on the plan you choose, and are non‑refundable except as required by law. We may change the fees for the Service or add new fees with prior notice to you. If you do not accept a fee change, you may cancel your subscription.

6. License and Use of the Service

Subject to these Terms, VyntraAI grants you a limited, non‑exclusive, non‑transferable, and revocable license to use the Service. You agree not to do any of the following:

1. Copy, modify, adapt, translate or create derivative works of the Service.
2. Reverse‑engineer, decompile or attempt to extract the source code of any software used to provide the Service.
3. Use the Service to transmit unsolicited marketing messages or to harass or defame any individual.
4. Use the Service in violation of any applicable law or regulation.

7. User Content and Communication Data

The Service processes and stores information you provide or receive through calls, chats and text messages (“Communication Data”). This may include call audio, call transcripts, caller identification data and booking informationprolificaiemployees.com. You grant VyntraAI a worldwide, non‑exclusive, royalty‑free license to use Communication Data solely for the purpose of operating and improving the Service. You represent that you have obtained all necessary rights and consents to upload or transmit Communication Data through the Service.

You are responsible for the content of your communications and for complying with all applicable recording consent laws. If you direct the Service to record calls or send transcripts, you must ensure that callers are notified and that you have obtained any legally required consent before recording.

8. Third‑Party Services

The Service may integrate with third‑party calendar providers, telephony services, and customer relationship management (CRM) systems. Your use of third‑party services is subject to the terms and privacy policies of those third parties. VyntraAI is not responsible for third‑party services and does not guarantee their continued availability.

9. Privacy

Your privacy is important to us. The way we collect, use and share information is explained in our Privacy Policy (see below). By using the Service, you consent to the collection and use of information as described in the Privacy Policy.

10. Termination

We may suspend or terminate your access to the Service immediately and without notice if we believe you have violated these Terms, misused the Service, or engaged in conduct that may cause us legal liability. You may stop using the Service at any time. Upon termination, your right to use the Service will stop immediately, but sections of these Terms that by their nature should survive will survive (for example, your payment obligations, our intellectual property rights, and limitations of liability).

11. Disclaimers

The Service is provided “as is” and “as available.” VyntraAI makes no warranties or representations, express or implied, regarding the Service or your use of the Service. We do not guarantee that the Service will be uninterrupted or error‑free, nor do we make any warranty about the results that may be obtained from using the Service.

12. Limitation of Liability

To the maximum extent permitted by law, VyntraAI and its affiliates will not be liable for any indirect, incidental, special, consequential or punitive damages, including lost profits, loss of data or goodwill, service interruptions, or system failures arising out of or in connection with your use of or inability to use the Service. Our total liability will not exceed the amount you have paid to us in the twelve months preceding the event giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless VyntraAI and its affiliates, officers, directors and employees from any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or connected to your use of the Service, your violation of these Terms, or your violation of any laws or the rights of a third party.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any disputes arising out of these Terms or the Service will be resolved exclusively in the courts located in Ontario, Canada. You agree to submit to the personal jurisdiction of such courts.

15. Changes to the Terms

We may update these Terms from time to time. If we make material changes, we will notify you by posting the updated Terms on our website or by other reasonable means. Continued use of the Service after such changes constitutes your acceptance of the revised Terms.

16. Contact Us

If you have any questions about these Terms, please contact us at vyntrasystems@gmail.com.